Last updated: June 2026
BuyUsedAppliances (“we,” “us,” “our”) operates buyusedappliances.ae. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.
1. Information We Collect
When you browse our website or get in touch with us, we may collect:
- Your name, phone number, and email address (when submitted via our contact form or WhatsApp)
- Messages or enquiries you send us about specific appliances
- Your delivery address, if you proceed with a purchase
- Basic website usage data (such as pages visited) collected automatically through standard analytics tools
We do not collect or store any payment card information, as all transactions are completed offline via cash, bank transfer, or other arrangement agreed directly with our team.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries about appliances, pricing, and availability
- Arrange delivery and after-sale support
- Improve our website and product offerings
- Send you updates about new stock, if you’ve opted in (e.g. via newsletter)
We never sell or rent your personal information to third parties.
3. How We Communicate With You
By submitting your contact details through our website or WhatsApp, you agree that we may contact you via phone, email, or WhatsApp regarding your enquiry or order. You can ask us to stop contacting you at any time.
4. Data Storage & Security
Your information is stored securely and is only accessible to our team for the purpose of fulfilling your enquiry or order. We take reasonable steps to protect your data from unauthorized access, loss, or misuse.
5. Third-Party Services
We may use third-party tools such as WhatsApp Business, Google Analytics, or email services to communicate with you and improve our website. These providers have their own privacy policies governing the use of your information.
6. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of marketing communications at any time
To exercise any of these rights, simply contact us using the details below.
7. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- WhatsApp / Phone: [971-1234568]
- Email: [support@buyusedappliances.ae]
- Address: [Dubai]